Removals to Australia From UK
From a suitcase to a full house-lot, we at Relo UK the moving company, have you covered
Are you looking to relocate your furniture removals to Australia from the UK or are just looking for up to date comprehensive information, then we are the company for you?
Relo UK the moving company, A synonym for Moving Excellence: It’s all a question of confidence: We at Relo UK are dedicated to providing you with the all the required information that you will need when moving down under
Moving to Australia (Down Under) can be a daunting process, but with our many years of experience in removals to Australia from the UK we can provide you with the right advice on what you cannot or best not to take, what does an international removal consist of?, how long will it take for my possessions to arrive?, what are the costs and are they any additional costs once it arrives in Australia? and what size container will I require?
Relo UK the moving company is one of United Kingdom’s leading providers of relocation and removal services to Australia, overseas international removals are all we do.
If you are looking for the best international removal company, then rest assured our service is second to none, you have come to the right place.
At Relo UK we are a moving company that understands, that moving to new surroundings, to a new place or to a new country can seem to be a daunting task. Our services are designed to minimize relocation stress.
We are a moving company that understands that moving home is more than placing items into cardboard boxes. It is an extensive process that requires much thought, time, investment and planning. We offer a no obligation pre-move service where one of our professional consultants will visit your home and go through your relocation in detail to provide you with an accurate quotation for your moving requirements.
Relax, you are in good hands, we pride ourselves on our ability to make moving to a new house a pleasurable experience. Our dedicated removal crews are committed to providing professionalism of the highest quality, our service will be friendly and courteous.
Our Australia extensive removal services
Door to door Removal service
- Removal from anyplace in the UK to anywhere in Australia
- Free in home no obligations survey or Video survey
- Full Container load (FCL) or shared (groupage) shipping container services
- Dedicated move manager
- Comprehensive advice on moving to Australia
- Assistance with customs and quarantine formalities
- Advise on Customs and quarantine regulations
- All our shipping lines used are recognised and accredited
- Notification of shipping advice by email
- Tailor made insurance polices
- Storage in the UK and Australia if required
- Frequent sailing schedule and delivery via all Australia major ports
- Customs and Quarantine bonded facilities in Australia
- Our most cost-effective pricing policy that will not comprise of service
Our professional packing services:
- Full international export standard packing & export wrapping service
- We can provide a you pack, we ship option
- Our team of dedicated fully trained export packers
- Supply of purpose designed cartons and export wrapping materials
- Customised wooded casing / crates to IPSM 15 standards if required
- Professional antique wrapping and handling services
- Advice on preparing your move
Getting the right advice is essential
Remember; it is your precious possessions that you are moving so do insist on choosing a furniture removal company to Australia from the UK you feel you can trust.
When should I contact International Removal Companies?
Excellent you have made the decision to start a new life down under, what do I do next?, from our experience the sooner the better is when to contact a professional moving company as they will have high-quality knowledge of what are the requirements for moving to Australia, what you can and cannot move and they can guide you through the moving process.
At Relo UK, the moving company we have professional move managers that can assist you in the relocation process, we can arrange for a no obligation pre-move survey by one of trained consultants or if you are time poor we can arrange for a video survey at a time which is convenient to you. Our specialist consultants will advise you on which is required for a successful relocation from packing and collection through to shipping and what’s happens once it arrives in Australia.
Do you offer a free home survey or quotation?
Please use our get a quote tab on our home page, fill in your contact details and we will have a consultant contact you, normally this process is withing 24 hours of your request.
Our experience consultants will discuss your removal requirements with you, set up an appointment time for one our trained surveyors to call in and assess your requirements. At survey we will discuss with you’re the removal process, what is involved in a removal service to Australia, your packing requirement, what you can and cannot move, what the Australia Quarantine inspectors look for and whether you need additional services i.e. Pets, parking permits, crating, external hoists and specialist handyman services
During the visit, please accompany our consultant and show him everything you are intending to move, this may include opening cupboards and areas like lofts or cellars as well as outside areas garages and sheds, be as though as possible to allow us to provide you with an exacting quotation for removal service to Australia form the UK.
Alternative to a home visit, if you are taking smaller volumes or know exactly what you are taking, we can provide you with a self-survey form or if time poor, we suggest a video survey assessment.
How are my removal costs calculated?
Furniture removal services are based on the overall on the volume of the shipment and in the UK the volume is measured in cubic feet, alternatively it can also be determined in cubic metres.
To determine the volume, three dimensions are required, Length x Width x Height which is then measured by multiplying the Length x width x Height of each individual item. For removal in metres, divided by 35.315, or in inches divided by 1728.
If time is of the essence, we can also provide an air freight service. Airfreight is calculated on either the weight / measure of the consignment whichever is the greater, Invoicing will be once the actual final weight and dimensions of the shipment are known. As removal household goods tend to be volume based, the volumetric weight normally will apply, to determine the weight in kilos, the recognized international forwarders method is 1 m3 is equal to 167 kgs.
At Relo UK the moving company we have extensive experience in air shipments and can guide you through the various cost’s formulations.
How long is the removal quote valid for?
Our quotation is valid for 28 days; this is due to the nature and vagrancies of international shipping which can be affected by currency fluctuations and increase in ocean and air freight costs
What will be included in a removal quotation?
We will provide you with a written quotation outlining the services offered and our contract conditions and exclusions. Prices will vary depending on whether you are packing your own consignment and / or we are doing a complete door to door service. Once volume and services parameters have been judged, and the volume is known, we will then tailor made a quotation to suit your requirements
What is the normal exclusion in a removal Quotation?
Quotation normally excluded storage unless this has been requested at the quotation stage and has been included in the body of the quotation, Insurance cost is normally not included at time of quotation but can be added later. Council Parking permits or parking dispensation (unless otherwise specified). The following are normally not included, Carpentry or building services, dismantle / assembly of new kitset furniture. (IKEA), Difficult or abnormal access situation where ferry (shuttle) vehicle or additional labour is required, Heavy items or items needing special lifting equipment. (external lift, Piano / safe / pool or snooker table handling unless specially requested / and or otherwise specified in the body of the quotations).
In Austalia excluded are import duties, taxes or other sums due to government departments, such as X-ray fees, quarantine inspection fees, customs examination fees, demurrage, quay rent, airline storage charges, cargo dues or container detention fees if incurred, and fumigation or steam cleaning if ordered, and any resulting treatment fees if applicable.
For further information on destination customs formalities and charges that may be payable on arrival please refer to our relevant destination country guide which will give you up to date information on Removals into Australia from the UK
Is any VAT applicable on removal services?
For international removals vat is not applicable for overseas move, VAT is only applicable for EU to EU relocations or domestic removal services I.e. storage, or ancillary services like handyman or external liftings or hire of specialised equipment
How much notice do you require?
As a high-quality international removal company, normally we work on a fortnight notice is the best notice period to be able to plan and schedule relocation services, however we are constantly able to fit clients in a short notice for collection dates, and we have been known to be able to accommodate clients with as little as 24 hours’ notice.
How do I proceed with a booking?
On booking of your removal shipping to Australia from the UK we will take a 15% deposit to secure your nominated collection date. We will also send you a comprehensive booking email, which will advise the collection date and time crew will arrive to commence your removal, we will also supply you with a customs form to be completed, request a copy of your passport and supply you with insurance information for your perusal. We will also request that the customer acceptance form sent with your quotation is completed and returned to our office, this can be scanned and done via email. Once your shipment has been collected, we will provide you with a final balance invoice which is In accordance with our trading terms we will respectfully request that we receive payment of the invoice within 72 hours of it being issued.
Once payment has been received your consignment will be scheduled to depart as per your quoted terms. Of course if we can assist you further at any time please do not hesitate to contact our office on 01323 763689 or email@example.com
Moving day has arrived what happens next?
Prior to your moving day, our operations team will confirm the date and approximate time scale. Our crew will advise you on route if they are going to be late etc. Once crew has arrived at your collection address. Show the packing team around and point out what is going – crew will decide upon where to start. Be sure to address any concerns you have before packing commences. Make sure you have everything you need for your travel arrangements (passport, airlines tickets in a safe place etc.) Once the collection has been completed, make sure you have one final look around before removal team leaves. Everything checked and good to go. Now time to leave, your new destination awaits.
What happens if the volume exceeds the assessed volume for packing and shipment?
If the shipment is based on a groupage (shared) service, we will complete a warehouse measure once returned to our depot to confirm the volume, if additional items have been added or the volume is difference from the estimated we will advise the additional costs and invoice accordingly. If you are thinking of adding additional items above the agreed volume it is wise to talk first with your move manager prior to collection day, as additional items can cause extra charges. If your service is based on an exclusive use container, then we will add space permitting, please note additional charges may be applicable as these additional items will affect the quoted rate.
What is the payments procedure?
On booking of your removal to Australia from the UK we will take a 15% deposit to secure your nominated collection date. We will also request the completed customer acceptance at time of booking as this confirms the contracted conditions. Once your shipment has been collected, we will provide you with a final balance invoice which is In accordance with our trading terms we will respectfully request that we receive payment of the invoice within 72 hours of it being issued. If you are looking at insurance we will require a completed declaration prior to removal commencement, insurance premium costs will be added to your final balance. In the intial quotation email sent there will be a link which will take you to our terms and conditions (please read).
Once payment has been received your consignment will be scheduled to depart as per your quoted terms. Of course if we can assist you further at any time please do not hesitate to contact our office on 01323 763689 or firstname.lastname@example.org
Company relocation can my employer pay.
yes no problem, what we will require is a purchase order form your present employer and contact details on who will be in charge of payments, as we will not have trading terms with your employer in place, our terms and conditions will still be 15% deposit on booking and balance of invoice 72 hours after collection. We will also require signed acceptance return to confirm the booking
Do you cover packing & collection nationwide?
At Relo UK the moving company we cover the all of mainland United Kingdom with our own crews, for Ireland & Northern Ireland we have a sister company we work in conjunction with. We also have a network of affiliates that cover European collections for us, in fact we can cover anywhere worldwide
Do you have trained export packers?
At Relo UK the moving company we have a dedicated team of expert removal professionals. International is all we do, and our staff are trained in packing and export wrapping techniques. We have set up our own in-house training modules, and we constantly monitor our quality packing procedures. With each individual removal we will complete the packing in your home, we only use purposed designed quality materials, each item is labelled, and the description is recorded on the inventory page. Our team of expert packers are friendly, polite and professional and will treat you and your possessions with the up most respect.
Are your packaging techniques up to date?
We source only quality materials and use the latest available on the market. We use a double grade cardboard carton and our export wrapping material exceeds what is normally available. Moving internationally has its own unique challenges and the packing materials have to be able to with stand the rigors of an international relocation, we have a range of cartons and we can say with confidence that from a book, to a glass or your precious ornaments to your clothing, our quality materials and crew packing techniques gets the job done, second to none.
Will you supply cartons for us to pack ourselves?
With owner packed consignment, we will supply you with the same materials our crews would use ourselves, we can arrange delivery in advance prior to your collection day, with owner packed consignments for customs purposes we would require a list of each items you pack so we can included with your removal inventory, as this will assist with the customs and quarantine formalities in Australia. Due to Customs and Quarantine regulations in Australia owner packed consignments are looked at more scrupulously then a removal packed consignment.
What do I need to do to prepare for Moving day?
Making ready, lofts, garages and sheds etc should be cleared in advance of move day. Prior to our crew arriving it is a good idea to sort out what you want packing and what not. Dispose of anything that is not going to be relocated, take down electrical items from wall and if you still have original boxes get them ready for packers. On the moving day, it is a good idea to have driveways clear for vehicles, if required arrange parking suspension in advance, most councils have procedures that allow for parking suspension to be put in place, if moving from apartment with lift access a manual override key is a priority, Dismantle any self-assembled furniture prior to moving day.
Do I need to empty cupboard drawers and wardrobes etc?
Dispose of any item that is not going to be located, our removal packers will empty and pack all contents from cupboards and drawers etc, have a designated area the packers will not access for any possessions you are taking yourself, make sure your passport and valuables are in a safe place and not with the items that are going to be packed. At commencement of removal do a walk through with team leader so all parties are understanding of the packing process.
Will I be able to have an exclusive shipping container for my sole use?
Household effects are transported around the world by various methods, depending on the volume or quantity of goods for shipment, urgency of delivery and budgetary considerations. Depending on your volume as a guide a three-bedroom house would fit into a 20ft container where’s large houses four bedrooms or more, then a 40ft is the best option. Larger 40ft High Cube containers are also available depending on volume and destination. Sea freight charges are calculated on the overall volume of your consignment. Our consultants are experts when it comes to international relocations and we will recommend the most appropriate container for your removal.
Do you offer groupage (shared) container services for smaller consignments?
Groupage (Shared) service is the economically recognised method of shipping for smaller volume moves as you are saving money by sharing costs. Your household effects are loaded into a shared container with other ReloUK consignments bound for the same geographical destination as soon as sufficient volumes are available; this way you only pay for the container space utilised. As one of the largest groupage container operators in the UK we are able to offer frequent sailing dates on all major routes to Australian capital cities.
Are you able to air freight urgent essential possessions?
We can service any Australian destination, via our fast and efficient air courier service. If you require immediate access when you arrive then this service is for you, we can pack and air freight items such as your personal documents, tools of trade, laptop computers, baby accessories, seasonal or business clothing etc. We will export pack your possessions at your home, consolidate into air worthy cartons and transport to your new destination. Transit times vary typically between 7 and 10 days to the destination airport, and allow 5 / 7 days once landed for customs and quarantine formalities
Are there items we cannot ship?
Generally under shipping companies conditions of carriage, items which are consider dangerous i.e. explosives, flammable gasses, lithium batteries, poisons & toxins, scuba tanks, gas cylinders, aerosol cans, ink that we cannot accept for shipping, other items that are recommended not be shipped are creams, liquids, food, cash, bonds, jewelry, alcohol (will be subject to duty). Importing unaccompanied effects into Australia are inspected by the department of Agriculture on arrival please refer to our Prohibited and Restricted Items fact sheet. For further information on items that may not be imported please refer to our relevant destination country guide
What if I am shipping an endangered species requiring a CITES permit?
container loading, failing which the certificate may be deemed invalid and the item may be denied entry at destination, or destroyed or returned to the UK, at your expense.
Are you able to ship motor Vehicles?
Relo UK – The Moving company are the experts when it comes to shipping vehicles to Australia, our service is second to none and we, pride ourselves that our knowledge is extensive with our commitment to make your relocation to Australia a stress-free experience.
With Relo UK you can be assured that your motor car or motorcycle, trailer or caravan will be handled by Experts. Relo UK have a fully bonded warehouse and as proud members of IAM (International movers association) this gives all our Clients the peace of mind that they are covered under the overseas financial protection plan, IMMI (International Movers Mutual Insurance).
Vehicle shipping options to Australia
Whatever your requirement we can explore several options for shipping of your vehicle to Australia. Depending on the type of Vehicle its size and your personal requirements we will provide professional advice from the first contact through to handover of your vehicle once it has arrived in Australia. Options available included and not limited to its own dedicated shipping container or we can consolidate with your household consignments into its own exclusive use container. Alternatively, we are able to offer a groupage consolidated service for a more cost-effective option.
The suggested types of containers available for moving vehicle to Australia are 20ft containers and 40ft and 40ft High cube containers.
Australian "Vehicle Import Approval is required for all motor vehicle to Australia, we will not ship until approval has been granted, as shipping without prior approval is liable to cause delays plus add additional potential costs. Approval are granted by the Vehicle Safety Standards Department in Australia. Once you have been granted import permit, we will require a copy for the customs formalities once we ship your vehicle to Australia.
Please contact our office for further information where one of trained consultants will be happy to assist
Can you provide Insurance Cover?
Moving home is commonly regarded as the third most stressful thing we do, moving to a new home can usually be a chaotic and stressful experience. Our staff have been extensively trained to take every possible precaution to protect your property and possessions during your removal. We recognise that your personal possessions and property mean a lot to you.
Whilst great care is taken during the removal of your goods, we will do everything possible to ensure your possessions arrive safely, nevertheless there are many instances of risk for loss or damage which are beyond the removal companies’ control. Due to this Relo UK’s liability for loss or damage has to be limited by our standard terms and conditions contract, which are incorporated into all removal, storage and shipping contracts.
If you do not take out adequate insurance, your recourse against the removal company or subsequent carriers and third parties for loss or damage, if they are liable, may be limited. Other parties involved may include, for example, the nominated shipping company or airline, other transport operators, the Port Authority etc. These parties operate under separate contract conditions, or under international law or conventions that may limit or exclude their liability. If a loss occurs at sea the shipping company may declare a General Average loss (which is the cost incurred by the carrier to preserve the vessel and its cargo). In this case, you, as the ‘shipper and owner’ of the goods may have to contribute to the General Average loss incurred by the shipping company. This principle of contribution is an insurable risk and is covered by marine transit policy issued by Relo UK.
Insurance is a way of managing risks. When you buy insurance, you transfer the cost of a potential loss to the insurance company.
A transit proposal form will be provided with all our quotation extended. We advise you to read the information carefully; if there any questions or queries, please do not hesitate to ask.
What if I require storage prior to shipping of my Removal to Australia?
At Relo UK we have a fully customs boned warehouse, which is alarmed and fitted with CTV cameras for added security, whether it is for a short period whilst in transit, or for a longer term, we are able to offer you with a competitive storage costs, prior to your removal shipping service to Australia from the UK
Do you have storage in Australia for my Possessions?
Australia does require your presence in the country to be able to clear your consignment, if you are not going to be present you can nominate a surrogate on the B534 form. We can arrange your storage at any of our major capital city warehouse complex’s and hold your shipment in storage to coincide with your arrival date. Our storage facilities in Australia are modern, Customs approved and security protected, destination storage rates are available on request. Insurance may be extended to cover your goods whilst in store at a premium of 0.25% of the value you declare, per month or part thereof, upon your written instruction and payment of the appropriate insurance premium.
Please note that failure to extent cover and pay the insurance premium will render your goods uninsured, please refer to our standard terms and conditions
Do you have a quality practice?
At Relo UK the worldwide moving company, we have based our quality standards on exceeding the recognised industry standards of bar and fidi, We have own in-house standards procedures, as we only do international relocations, our crews are well versed on the latest packing and removal techniques. As a proud member of the international mover’s association we are constantly monitoring industry standards, and our general manager does spot checks on the crews to make sure they are conforming to our high standards.
Will have a designated contact person to manage my move?
From your initial enquiry, you are allocated a consultant who will answer any questions regarding your move and will be your principal contact, from the quotation stage through to booking and once it arrives in Australia, at any stage of your move you will, also have contact, with our shipping & admin managers and our General Manager who will oversee your relocation, your removal from Australia to the UK , rest assured, you are in good hands
What documentation do you require?
Once you have confirmed that Relo UK are to be your selected supplier, we will confirm you’re booking with an email, which will confirm your shipment details and request the following information from you
1. Completed Acceptance/Customer Information Form
2. A legible copy of the details page of the “lead clients” passport (photo page) - Please ensure that we have the correct details for the “lead client” or person whose name the shipment will be in.
3. A copy of your residents VISA or work permit for your chosen destination - unless you are a returning passport holder.
4. Completed B534 Australian Customs form (attached)
5. Completed Insurance Valuation Form - attached for your reference (should cover be required).
Please note it is your responsibility to ensure you have authority to import your belongings into Australia, so if in doubt contact the Australian Embassy. We are unable to ship your goods without your completed documentation and payment.
What are the procedures for when my shipment departs the UK?
Once your shipment has been loaded into a designated sea freight container, or airfreight consol if taking that option, we will notify you by email, we will confirm the shipping / Airline, the container number and our designated office in Australia that will be handling your clearance and deliver procedures. Once dispatched, all the relevant documentation is sent to our counter parts at your chosen destination who will check and make sure paperwork is correct, they will also make contact with yourselves and update you on the customs and quarantine procedures and arrival date, If for any reason the shipping line / airline arrival times changes whilst in transit our shipping department will also update you.
Do you have online tracking system?
At Relo UK we do not have our own tracking website as you can track the container through the designated shipping line, we will supply you with the shipping line, vessel and container number, please be aware vessel details may change during transit due to transhipment ports but the container details will not.
What happens when my Removal has arrived in Australia from the UK?
We will contact you before your consignment arrives at the port in Australia. Once the container has arrived in port its collected and taken to our colleagues customs bonded warehouse where its unloaded and placed in a secure area awaiting the (department of agriculture inspection AQIS), at this stage your consignment will also be customs cleared by Australian Customs and Border Protection Services. To assist us with your clearance you will be required to complete an unaccompanied effects statement which is an Australian customs form B534, this can be completed in the UK before your departure or in Australia. If baggage shipment arrive into Australia before you do, you can nominate a member of your family or a friend in Australia to act on your behalf, but in this scenario you must complete the Australian customs from B534 yourself before you depart the UK. You will also be required to present the following information to Australian Customs. Once customs are quarantine formalities have been completed, we will require delivery address and arrangement will be confirmed and designated delivery date given
Will there be additional charges to pay?
Quotation extend will be based on a door to door service and will included terminals and custom clearance formalities, what is not included in our quotations are customs inspection fees, any customs duty or taxes on new goods are goods that do not meet the unaccompanied effects ruling and the (AQIS) Australian Quarantine inspections which are mandatory in Australia. (AQIS) Australian Quarantine inspection fees will not been included in any quotations extended and are payable direct to our colleagues in Australia.
Do you offer financial protection?
We are a core member of the IAM (International Association of Movers), which is a governing body setup to check for quality assurance and customer service within the removal industry. This is very similar to the BAR (British Association of Removers) but instead of on a UK scale the IAM is recognised internationally so you have peace of mind here in the UK, and also at your destination, that the way your move will be conducted would be monitored and comply with agreed standards that are enforceable by the governing body wherever you are in the world at the time.
Do you have a after sales policy?
Your removal is constantly monitored by our team and in the unlikely event or any matter requiring attention, our general manager will oversee and respond to your directly. IF you have taken marine transit insurance that requires a claim, we will promptly send you a claim form and register your claim with the underwriters. At Relo UK we succeed on having your repeat business and personal recommendations, we therefore, will remain at your disposal, as client satisfaction is paramount to our core principles.
Do you operate to a code of practice?
Our terms and conditions are based on standard international removal industry codes of practice, these conditions explain the rights, obligations, and responsibilities of all parties to this Agreement. Where we use the word 'you' or 'your' it means the Customer: 'we', 'us' or 'our' means the Remover. These terms and conditions can be varied or amended subject to prior written
agreement. Your attention is drawn to Clauses 4, 9, 10, 11 and 12 which set out our liability to you for loss of or damage to goods and property.
What other relocation services do you offer?
At Relo UK , we can assist with a range of ancillary service from pet transport, house cleaning, bespoke crate making, handyman service and currency direct financial transactions.
Why choose ReloUK for my international move?
At Relo UK the worldwide moving company, we are not the biggest international mover, however our service is second to none, we have since our inception moved countless families and their possessions worldwide, we have an in-depth knowledge of removals to Australia from the UK, and you can rest assured the service we provide, will be competent, friendly and at all times professional, we are proud of our reputation and look forward to moving you.
We are proud members of the following: